Questions, answered plainly.

No. A sender snapshot and the review work begin from public evidence only — no DNS access, no credentials, no mailbox login. If you later choose Audit + Guided Remediation, we still do not log in to your DNS or mailbox. Your team or admin makes the approved changes while we guide, sequence, and verify the visible result.

Please don't send passwords, DNS or account credentials, customer lists, mailbox logins, or private campaign exports through the form or by email. At the snapshot stage we only need your sending domain. If a later engagement calls for sample headers or tool context, we'll tell you exactly what's useful and what to redact first.

Never without your explicit approval, and in the standard engagements not at all — you implement changes yourself. The Presida's role in remediation is to provide the exact recommended changes, a safe sequence, rollback notes, and verification. The control stays with you.

No, and we'd be cautious of anyone who claims they can. Public checks can reveal meaningful, real sender-risk — but they cannot prove recipient-level inbox placement, and they cannot prove private sender reputation. We are explicit about that boundary in every finding and every report.

Because the visible part is the part you can actually inspect, document and fix — and it still carries real risk. An audit replaces guesswork with a written, prioritised view of what's visible, what's uncertain, and what to do first, in a safe order. That clarity is what saves teams from risky changes, incomplete tool scores, and vague advice.

Tools give you signals and a score; a cheap freelancer edits a record. Neither leaves you with a decision-ready document that explains what matters, what's unknown, and what to change first. The Presida's deliverable is exactly that judgement — written down, sequenced, and honest about its limits.

The Sender Readiness Audit covers one sending domain and is delivered asynchronously within 48 hours of confirmed scope. The work is written, so you receive a document you can revisit and share, not a call that disappears.

For the Sender Readiness Audit: a review of SPF, DKIM, DMARC, authentication alignment and the public DNS surface; an optional sample-header review; a full risk register; a sequenced remediation order with rollback notes; an annotated PDF; and a round of written Q&A. See the methodology page for sample findings and a sample register.

The fixed Sender Readiness Audit is scoped to one sending domain. If you manage several — for example as an agency — we'll agree the scope and price for additional domains with you in advance, in writing.

Most teams should start with the Sender Readiness Audit at $349 — it's the recommended first step and produces a complete, shareable deliverable. If you'd prefer a smaller commitment first, the $149 Evidence Review gives a focused read and a clear go / no-go on whether the full audit is justified.

Everything in the audit, plus the exact recommended DNS changes, a safe implementation sequence, SPF / DKIM / DMARC guidance, tool-specific notes where relevant, post-change verification, before / after evidence, 7 days of written support, and a final summary. Your team makes the changes; we guide and verify. It does not include direct DNS login, changes made on your behalf, 90-day support, or any guaranteed improvement.

Yes, optionally. After an audit or remediation you can add Monthly Sender Monitoring at $249/month — a lightweight recurring review of SPF / DKIM / DMARC, public blacklist and sender-risk signals, one header review, and a written monthly report. It's a follow-on, not our main offer.

The Presida is a sender readiness audit practice, not a sending agency. We don't run campaigns, provide "warmup," or offer any tactic to bypass or evade spam filtering. We assess visible sender-risk for legitimate senders and recommend safe, standard, well-documented improvements — nothing more.

We work only with legitimate B2B senders operating in good faith. We decline any engagement involving spam, deception, abusive sending, filter evasion, or unauthorised access to systems we don't have permission to assess.

The Presida provides sender readiness review, deliverability risk assessment, and written remediation guidance. The Presida does not guarantee inbox placement, open rates, reply rates, revenue, or provider-specific filtering outcomes. Public checks cannot prove private sender reputation or recipient-level inbox placement. Clients remain responsible for approving and implementing all DNS, email platform, and infrastructure changes. The Presida does not support spam, deception, abusive sending, evasion tactics, or unauthorized access.